Support
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Time and attendance is critical to the smooth running of your business and at Time Systems UK we understand that sometimes a little help and support may be needed along the way. Our skilled time and attendance support experts are on standby to answer your questions, offer advice and provide one on one guidance for your issues and queries.
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Click here for support portal |
Time Systems UK believes in delivering exceptional software support and customer service for our time management solutions. However with all technology and software problems can occur. Having a support contract allows you to contact our expert UK based support team with any software issues or queries you may have.
With over 90% of our customers taking out additional support once their free support period has ended its something not only we but 1000's of our customers also recommend.
Our Support services help you maximise the value of your system through providing your organisation with direct access to our experienced IT support team. We offer a full range of support services including: 1-1 live chat support, 9-5 hot desk support as well as Remote Desktop Assistance- using remote diagnostics for issue resolution.
When you sign-up for Remote Desktop Assistance, it’s like having a live support team on site! You maintain control of your PC but grant permission for a member of our technical support team to view your PC interface live over the Internet. Using this service, we are able to resolve issues much faster, solving problems for you on the spot and reducing your time spent on the phone. And- you benefit from watching our experts work - see the issues resolved right in front of you!